npxvip Casino Privacy Policy

01 Introduction

npxvip ("npxvip," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the npxvip online casino platform, accessible at npxvip.org and any associated mobile applications (collectively, the "Platform"). This Privacy Policy ("Policy") describes how npxvip collects, uses, stores, shares, and protects your personal information when you access or use the Platform.

This Policy is issued in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and the implementing rules and regulations issued by the National Privacy Commission ("NPC"). It should be read together with our Terms and Conditions and Responsible Gaming Policy, which are incorporated herein by reference.

By registering an account on the npxvip Platform, making a deposit, or otherwise using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

02 Personal Data We Collect

npxvip collects the following categories of personal data from players and visitors to the Platform:

npxvip does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. We do not collect biometric data beyond what is necessary for KYC purposes , and we will never collect data about your racial or ethnic origin, political opinions, or religious beliefs.

03 How We Collect Your Data

npxvip collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, log files, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud and AML screening data from compliance partners; payment data from GCash, PayMaya/Maya, and banking partners.
• Publicly available sources: Information from government databases or public records used to verify your identity or comply with regulatory obligations.

04 How We Use Your Personal Data

npxvip uses your personal data for the following purposes:

• Account management: To register and maintain your npxvip player account, verify your identity, and manage your account settings and preferences.
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver the core features of the npxvip Platform.
• Regulatory compliance: To comply with our obligations under Philippine law, including the Data Privacy Act, Anti-Money Laundering Act (AMLA), and PAGCOR licensing requirements.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other security threats.
• Responsible gaming: To monitor gameplay patterns, enforce deposit and loss limits, and identify players who may be experiencing gambling-related harm.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Marketing communications: To send you promotional offers, bonuses, and platform updates — but only where you have given your explicit consent to receive such communications.
• Platform improvement: To analyze usage patterns, conduct research, and improve the performance, features, and user experience of the npxvip Platform.

npxvip will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing a separate legal basis for the new processing activity.

05 Legal Basis for Processing

Under the Data Privacy Act of 2012, npxvip processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — i.e., to operate your npxvip account and deliver gaming services.
• Legal obligation: Processing required to comply with applicable Philippine laws, including AML/CTF regulations, PAGCOR licensing conditions, and NPC data protection requirements.
• Legitimate interests: Processing necessary for npxvip's legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent — primarily for marketing communications and optional data uses. You may withdraw consent at any time without affecting the lawfulness of prior processing.

06 Data Sharing & Disclosure

6.1 Service Providers. npxvip shares personal data with trusted third-party service providers who assist in operating the Platform, including KYC verification providers, payment processors (GCash, PayMaya/Maya, banking partners), IT infrastructure providers, and customer support platforms. All service providers are contractually bound to process data only on npxvip's instructions and to maintain appropriate security standards.

6.2 Regulatory Authorities. npxvip may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, or other government bodies where required by law or where npxvip has a good-faith belief that disclosure is necessary to comply with a legal obligation, protect the rights of npxvip or other players, or prevent fraud or illegal activity.

6.3 Business Transfers. In the event of a merger, acquisition, or sale of all or part of npxvip's business, your personal data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and your rights under this Policy will continue to apply.

07 International Data Transfers

npxvip primarily stores and processes personal data within the Philippines. Where it is necessary to transfer personal data to service providers or partners located outside the Philippines, npxvip will ensure that such transfers are made in compliance with the Data Privacy Act of 2012 and that appropriate safeguards are in place to protect your data, including contractual data protection clauses and adequacy assessments.

By using the npxvip Platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines where data protection laws may differ from those in your home jurisdiction. npxvip will take all reasonable steps to ensure your data remains protected to the standard required by Philippine law.

08 Data Retention

npxvip retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your active account plus five (5) years following account closure, in compliance with PAGCOR and AMLC record-keeping requirements.
• KYC documents: Retained for a minimum of five (5) years from the date of the last transaction, as required by the Anti-Money Laundering Act.
• Transaction records: Retained for five (5) years from the date of each transaction.
• Customer support records: Retained for two (2) years from the date of the last interaction.
• Marketing data: Retained until you withdraw your marketing consent, after which it will be deleted or anonymized within thirty (30) days.

When personal data is no longer required, npxvip will securely delete or anonymize it in accordance with our data disposal procedures.

09 Cookies & Tracking Technologies

npxvip uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:

• Strictly necessary cookies: Essential for the Platform to function. These cannot be disabled as they are required for login sessions, security, and core functionality.
• Performance cookies: Collect anonymized data about how players use the Platform (e.g., pages visited, time spent) to help us improve performance and user experience.
• Functional cookies: Remember your preferences (e.g., language, game settings) to provide a more personalized experience.
• Analytics cookies: Used to understand aggregate usage patterns and measure the effectiveness of Platform features and promotions.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the npxvip Platform. npxvip does not use third-party advertising cookies or behavioral tracking cookies for cross-site advertising purposes.

10 Your Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by npxvip:

• Right to be informed: The right to know what personal data npxvip collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of access: The right to request a copy of the personal data npxvip holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to object: The right to object to certain types of processing, including direct marketing communications.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

11 Children & Minors

The npxvip Platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. npxvip does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and take appropriate action.

If you are a parent or guardian and believe that a minor has registered an account on the npxvip Platform, please contact us immediately at [email protected] so that we can investigate and take corrective action.

12 Security Measures

npxvip implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Platform;
• Encrypted storage of sensitive personal and financial data at rest;
• Multi-factor authentication options for player accounts;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Regular security audits and penetration testing by independent security professionals;
• Automated fraud detection systems monitoring for suspicious account activity in real time;
• Incident response procedures to detect, contain, and report data breaches in accordance with NPC notification requirements.

While npxvip takes all reasonable precautions to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, npxvip will notify you and the NPC in accordance with the requirements of the Data Privacy Act.

13 Third-Party Links

The npxvip Platform may contain links to third-party websites or services for informational purposes. npxvip is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies solely to data collected by npxvip through the npxvip Platform.

14 Updates to This Privacy Policy

npxvip reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is indicated at the top of this page. We encourage you to review this Policy periodically. Your continued use of the npxvip Platform following the effective date of any update constitutes your acceptance of the revised Policy.

15 Contact Us & Data Protection Officer

npxvip has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Policy, please contact our DPO:

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.